Last updated: October 16, 2025
This Shipping & Delivery Policy applies to all orders placed through our website https://mavelonstudio.co.uk/.
1. Digital Product Delivery
All our digital products (such as templates, eBooks, and graphic files) are delivered electronically.
After successful payment, you will receive:
- An email confirmation containing your download link, or
- Immediate access to the product through your account page.
If you do not receive your product within 1 hour, please check your spam/junk folder or contact us at info@mavelonstudio.co.uk.
2. Physical Products (if applicable)
If in the future we offer physical items, they will be shipped using reliable UK couriers such as Royal Mail, DPD, or DHL.
Estimated delivery times:
- UK Orders: 2–5 business days
- International Orders: 7–14 business days
Shipping charges and times will be displayed during checkout.
3. Delays and Lost Parcels
We are not responsible for delays caused by courier services, customs, or incorrect delivery details provided by customers.
In case of a lost parcel, please contact us and we’ll coordinate with the courier to resolve the issue.
4. Changes to This Policy
We reserve the right to update or modify this Shipping & Delivery Policy at any time. The revised version will be posted on this page with the updated date.
5. Contact Us
For delivery-related concerns, contact: info@mavelonstudio.co.uk